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HubSpot
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Platinum partner

HubSpot onboarding.

HubSpot onboarding for property & home-related businesses. We’ll get you live in four to eight weeks — with a build you understand & a team that knows how to use it.

Hubspot onboarding
What it is

HubSpot onboarding that sets the shape of the next three years — not just the first three months.

HubSpot onboarding is one of the things we do most. We move you from signed contract to live portal in around six weeks — without the cookie-cutter onboarding playbook most agencies still run.

Our onboardings are built around the work the business actually does: developer enquiry pipelines, lettings funnels, supplier outreach, resident service tickets. We’ve onboarded HubSpot for build-to-rent operators, residential developers, lettings agencies, construction firms & the supplier & services businesses around them.

If you’re shopping around for HubSpot onboarding partners, the question worth asking is what week eight looks like. With us, it’s a team using HubSpot like they’ve always had it — not a portal full of half-finished workflows that need a follow-up engagement to fix.

What it is

What a HubSpot onboarding engagement can cover.

01
Discovery & solution design
02
Platform configuration & portal setup
03
Data modelling (objects, properties, associations)
04
Core automations & notifications
05
Reports, dashboards & saved views
06
Team training & go-live support

We won’t always touch every one of these — scope is shaped around your brief. Think of them as the kinds of work a HubSpot onboarding engagement tends to involve.

Who it's for

Is HubSpot onboarding right for you?

We work best in these kinds of situations. If you recognise yourself here, we’ll likely be a fit.

First-time CRM

Teams setting up a CRM for the first time

Running on spreadsheets & memory? We’ll build a HubSpot setup that fits how your team works.

Switching platforms

Teams moving off another CRM or legacy tool

We can take what you’re already doing, refine the bits worth keeping & rebuild it properly in HubSpot.

Complexity

Complex setups &/or multi-brand portfolios

Complex structures where varying operations need to work seamlessly in one portal.

How HubSpot onboarding works

A process that earns its place.

Every HubSpot onboarding engagement follows the same general process. We adapt to suit the nuance of the project, but the process stays the same.
01

Discovery

We meet your project team, map the current state & surface real problems to solve.

02

Solution design

We present the solution & action plan, outlining the setup, approach & outcomes.

03

Implementation

We build your tech stack to the spec of the plan — keeping you informed as we go.

04

Activation

We send things live, train the team & make sure leadership has the reports they need.

Why us

Quality over quantity, on every HubSpot onboarding engagement.

A few deliberate choices shape how we work & how every engagement runs.

01 / 04

The person who scopes the work with you does the work

Every HubSpot onboarding engagement is run end-to-end by a senior consultant. No discovery calls from a salesperson, then a hand-off to someone you haven’t met. The depth of expertise shows up in the build, the trade-offs & the tone of the conversation.

02 / 04

HubSpot Platinum Partner with direct access when it counts

Platinum Partner status gives us a direct line to HubSpot’s product & support teams, which we use to unblock technical questions & escalate issues quickly. It’s a genuine advantage on complex builds — & one we put to work for clients. Ask for references on our intro call.

03 / 04

Real estate industry context that most agencies don't have

A good chunk of our work is for property businesses — developers, agencies, BTR operators — & the firms supplying them (construction, fit-out, home services, proptech). We know the lingo, the data model & the regulatory nuances, so we won’t make you explain trivial details.

04 / 04

Experienced judgement on what to build & what not to build

HubSpot can do a lot, which means most engagements involve saying no to things as often as yes. We push back on configurations that’ll create maintenance debt & steer toward the smaller build that solves the actual problem. You get an opinion, not just an order-taker.

FAQs

HubSpot onboarding: common questions.

Not seeing your question? Ask it directly — we’ll usually answer the same day.

What is HubSpot onboarding?

HubSpot onboarding is the work of getting your portal from sign-up to live. With us, that means designing a set of processes that fit the way your team runs, modelling the system to suit (data architecture, workflows, communications, reporting) & training everyone before go-live.

How much does HubSpot onboarding cost?

Most HubSpot onboardings fall between £9,000 & £20,000 depending on complexity. A single-team Sales Hub onboarding sits at the lower end; a full multi-Hub, multi-team, custom-object build sits at the higher end. Fixed fee, scoped before we start.

How long does HubSpot onboarding take?

Most onboardings go live in four to eight weeks. Simple setups can be faster; complex data models or multi-team rollouts take longer.

Do we still need HubSpot's official onboarding?

No, as we’re a Platinum HubSpot Partner the mandatory onboarding fee is waived as we’ll be doing the legwork instead. 

What if our existing processes are messy?

Don’t worry — they often are. Every project starts with a planning session where we run through your customer journey in detail, start to finish. You tell us what you do & where you want to get to, & we bring the HubSpot & go-to-market expertise to steer you toward a setup built for adoption & long-term success.

What happens after go-live?

A short hand-holding window is built into every onboarding. After that, we offer ongoing HubSpot support so your team are always only an email away from a solution — no matter how complex.

Platinum partner
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Ready to start your HubSpot onboarding engagement?

If you’re moving to HubSpot, we’ll get it set up the right way — efficient, effective & shaped around how your team actually operates.