Attio support, on a retainer, for teams who want their workspace to keep getting sharper.
Attio support is a growing part of what we do. Once a workspace is live, the real work begins: new objects to model, lists to refine, integrations to add, automations to build. We do all of that on a small monthly retainer.
Our Attio retainers suit property & home-related businesses with a lean ops team — developers, agencies, construction firms, supplier networks — who want senior Attio expertise without the cost of a full-time hire.
If you’re weighing up an Attio retainer versus training someone internally, the trade-off is real. Internal works great for the day-to-day; a retainer adds the senior judgment for the harder calls.
We work best in these kinds of situations. If you recognise yourself here, we’ll likely be a fit.
You don’t want to hire a full-time admin, but you need someone who knows Attio when changes come up. The retainer gives you that capacity, on tap.
Whoever built it has left. The account still works but it’s drifting. We’ll keep it running, document what’s there & gradually improve it month by month.
Rolling work: dashboards, automations, coaching. A retainer gives you that capacity without surprise invoices or scoping calls for every change.
Send us the problem in a brief and we’ll ask probing questions to find the root cause.
We present our solution, clearly outlining how it solves the issue & why it works.
We build the solution in your platform, keeping you informed throughout.
We test it, send it live & show you how it works via screen-recorded video.
A few deliberate choices shape how we work & how every engagement runs.
Every Attio support engagement is run end-to-end by a senior consultant. No discovery calls from a salesperson, then a hand-off to someone you haven’t met. The depth of expertise shows up in the build, the trade-offs & the tone of the conversation.
Expert status gives us a direct line to Attio’s product & support teams, which we use to unblock technical questions & escalate issues quickly. It’s a genuine advantage on complex builds — & one we put to work for clients. Ask for references on our intro call.
A good chunk of our work is for property businesses — developers, agencies, BTR operators — & the firms supplying them (construction, fit-out, home services, proptech). We know the lingo, the data model & the regulatory nuances, so we won’t make you explain trivial details.
Attio can do a lot, which means most engagements involve saying no to things as often as yes. We push back on configurations that’ll create maintenance debt & steer toward the smaller build that solves the actual problem. You get an opinion, not just an order-taker.
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Our Attio support is a monthly retainer that gives you a senior consultant on call for everything your Attio workspace needs: new objects, integrations, automations, list & view design, training, troubleshooting.
Our retainers start at just 10 hours per month for light-touch support & as high as is needed for teams with active rolling roadmaps. We size the retainer to the work; if your needs change, the retainer changes. We also offer a sizeable discount on our hourly rate for 12-month commitments.
A six-month minimum so we can get to know the portal properly, but we prefer 12-month commitments & offer sizeable incentives for this. After the initial period, it can roll onto month-to-month with 30 days notice.
Super simple. You, or anyone from across your team, request work or ask a question over email. We jump on it, scope it, make a recommendation & then implement a solution to solve whatever problem you’re facing.
Everything inside Attio is in scope, including data architecture, automations, lists, sequences, dashboards, simple integrations & training. Larger pieces of work, such as complex integrations or projects likely to use more hours than the retainer allows without affecting the support we can provide for the rest of the month, are scoped separately as fixed-fee projects.
Yes, as often as possible. One senior consultant owns your account. They’re backed up by the team if they’re off, but they’re the person you build a relationship with.
You need Attio to keep running smoothly. We’ll take care of the fixes, improvements & everyday questions that keep your team moving.
